Audio Teller
Telephone Banking
Audio Teller helps to make your financial management easier and convenient. Obtain your checking or savings account balances, make loan payments, transfer funds, place a stop payment and more!
SPECIAL FEATURES
- Voice Recognition
- Spanish language option
- Ability to transfer directly to a Call Center Representative
HOW TO USE AUDIO TELLER:
Dial 800-289-7411 and follow the menu prompts by entering your account number and PIN.
In order to verify your identity, the first time you call in you’ll need to enter your account number, followed by your Social Security Number. This is the only time you will be asked to enter your Social Security Number. You will then be prompted to re-register your Personal Identification Number (PIN). For account transactions and inquiries (balances, interest, etc.) you’ll always be asked to enter your account number and PIN.
Note: When setting a new PIN, it cannot begin with a zero (0)